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1st March 2026

No Limits Volunteer Coordinator Wanted

About No Limits: No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.

At a glance:

Salary: Pay Grade E- £30,173.90 to £34,625.25 (Full Time Equivalent, pro-rata for part-time) Actual £22,834.30 to £26,202.89
Hours: 28 hours per week to include some evenings and weekends. Happy to discuss days, hours and flexible working.
Role type: Fixed-term – 2 years
Place of work: Southampton: No Limits Advice Centre (SO14 2DF) and Avenue Advice Hub (SO17 1XN)
Responsible to: Advice and Information Operations Managers
Responsible for: Volunteers and student placement
Role Screening: Enhanced DBS – Child and Adult Barred List
Essential driver?: No
Closing Date: 9am on Wednesday, 4th of March 2026

Your Role:

As Advice Centre Volunteer Coordinator, you will lead on recruiting, inducting, training, supporting and developing a growing team of Advice and Information Volunteers, making sure they feel welcomed, valued and supported. This role will also involve providing hands-on, practical support to volunteers, making sure that they are providing quality, accurate and timely information and advice to children and young people. This is a unique opportunity to shape and strengthen the volunteer experience within an experienced charity.

You will part of a busy, dynamic and highly skilled team at No Limits Advice Centre and Avenue Advice Hub, which using the Youth Information, Advice and Counselling Services (YIACS) model, enables 11–25-year-olds to access holistic support under one roof.

Your key responsibilities will include:

  • Manage the full volunteer recruitment process, including recruitment, onboarding an induction, and working with the People Team, to ensure safer recruitment best practice throughout
  • Design, develop, and deliver engaging training, supervision, and an ongoing Continuous Professional Development (CPD) programme for volunteers
  • Lead on the volunteer rota management, making sure that there is cover during the Advice Centre and Avenue Advice Hub opening hours
  • Quality assure the advice and information given by volunteers, making sure it aligns with Youth Information, Advice and Counselling Services (YIACS) and No Limits best practice, and providing support, training and guidance to volunteers if an area for development is identified

Please see the job description for further details about the responsibilities of the role.

No Limits are committed to making a difference in the lives of the children and young people they work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.

They particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. They are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and they are all open to learning from each other.

Essential:

  • Experience of coordinating, supervising or managing, developing volunteers, including recruitment, induction and retention
  • Knowledge or experience of working with children and young people and the issues that affect them
  • An understanding of safeguarding practices, including safer recruitment
  • Able to work flexibility, proactively and independently, reflecting creativity, adaptability and bringing positivity and enthusiasm to your work
  • Experience of working collaboratively, and developing managing and maintaining effective internal and external relationships
  • Confidence and ability to use Microsoft apps, such as Word, Teams and Excel, and databases
  • Commitment to personal growth, and ongoing learning and development

Desirable:

  • Experience of delivering training or workshops
  • As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth.

Please let No Limits know if they can support you with any reasonable adjustments at any point prior to, during or after the selection process, such as access arrangements, flexible working, or a suitable place to pray.

Apply

For more information, or to apply for this role, please visit the No Limits website: https://nolimitshelp.org.uk/jobs/advice-centre-volunteer-coordinator/